Frequently Asked Questions

When combined with a healthy diet and moderate exercise, compounded semaglutide can help reduce your appetite and unhealthy cravings, increase the feeling of fullness after meals, sustain weight reduction, improve blood sugar levels and reduce the risk of major adverse cardiovascular events.

Semaglutide is a medicine known as a GLP-1 RA. It is used to mimic the hormone GLP-1, which regulates blood sugar levels by stimulating insulin release. This helps reduce glucagon secretion and slows gastric emptying — which helps you feel fuller, faster.

The compounded semaglutide that comes with your LIV by WellNow membership is self-administered via subcutaneous injection once weekly. The dosage may vary depending on individual patient factors and response to treatment.

Watch this video to learn more.

Compounded semaglutide is the generic version of other prescriptions you may have heard of, like Ozempic® and Wegovy®.

Semaglutide is the same active ingredient that comes in Ozempic® and Wegovy®. When it comes in compounded form, that means a pharmacy has slightly altered the formula of the medicine to meet patient needs. Compounded medicines are often the result of a way to meet high demands for a certain product or if a patient needs a more accessible way to take or administer their doses.

You may be eligible for compounded semaglutide if you are 18 years or older and have an initial body mass index (BMI) of 30 or higher, or if you are 18 years or older with an initial body mass index (BMI) of 27 or higher WITH the presence of at least one weight-related comorbid condition (e.g., high cholesterol or hypertension).

Get started with the eligibility questionnaire.

You will not qualify if you are pregnant or trying to become pregnant, you have a personal or family history of pancreatitis or you have a personal or family history of medullary thyroid cancer or multiple endocrine neoplasia.

If you are diabetic, we recommend seeking more information with your primary care doctor — brand name semaglutide may be covered by your insurance.

Everyone is different, but studies show you can achieve significant weight loss with compounded semaglutide compared to diet and exercise alone.

According to The STEP 3 Randomized Clinical Trial, semaglutide patients lost an average of 16% body weight.¹

¹Wadden TA, Bailey TS, Billings LK, Davies M, Frias JP, Koroleva A, Lingvay I, O'Neil PM, Rubino DM, Skovgaard D, Wallenstein SOR, Garvey WT; STEP 3 Investigators. Effect of Subcutaneous Semaglutide vs Placebo as an Adjunct to Intensive Behavioral Therapy on Body Weight in Adults With Overweight or Obesity: The STEP 3 Randomized Clinical Trial. JAMA. 2021 Apr 13;325(14):1403-1413. doi: 10.1001/jama.2021.1831. PMID: 33625476; PMCID: PMC7905697.

Common side effects may include nausea, vomiting, diarrhea and constipation. These symptoms often improve over time as the body adjusts to the medication.

Warnings and Precautions:

1. Pancreatitis: Semaglutide may increase the risk of pancreatitis. Patients should be monitored for signs and symptoms of pancreatitis, such as persistent severe abdominal pain.

2. Thyroid C-Cell Tumors: GLP-1 RAs have been associated with an increased risk of thyroid C-cell tumors in rodents. The relevance of this finding to humans is uncertain.

3. Hypoglycemia: When used in combination with insulin secretagogues or insulin, semaglutide may increase the risk of hypoglycemia. Dosage adjustments may be necessary.

You will see the best results if you use compounded semaglutide in addition to a healthy diet and increased physical activity.

Everyone is different, therefore resulting in varied results and timelines. Incorporating a healthy lifestyle and exercise into your routine provides a full journey that drives towards the best results.

The ingredients are sourced from FDA registered suppliers with all compounding happening in a Houston, TX facility.

Unfortunately, we are unable to accept insurance for weight loss via compounded semaglutide. But you may be able to use your HSA or FSA funds to pay for a LIV by WellNow membership. Check your individual plan.

The cost of membership for an average dose (1mg/week) costs $279 per month, and $379 per month for higher doses (1.7mg/week or 2.4mg/week).

If you pay for a quarterly membership (3 months at a time), you will receive a discount of $30/month.

The cost of your membership includes medication, supplies and unlimited visits. Tax is included except for patients in the state of Illinois, where tax will be 1% of your final cost.

Currently, our services are available to virtual care patients in Illinois, Indiana, Michigan, New York and Pennsylvania.

Length of treatment is dependent on the patients' goals. Some patients may require lifelong medication to maintain their weight loss. There is no maximum time frame for weight loss treatment with LIV by WellNow.

Your well-being and safety are our number one priority. If a medical provider determines it is not safe to prescribe a medication without more information, they will first contact you for further conversation to deem if you are eligible. On the rare occasion you are not eligible, they will provide education on next steps and answer any questions you may have.

Virtual care is a remote healthcare service that allows individuals to consult with experienced medical professionals. At LIV by WellNow you will be connected with board-certified, online medical providers through video calls, texting alerts and email messaging to receive timely updates about your membership and to answer any weight loss related questions you may have for non-emergency issues.

Yes, the LIV by WellNow virtual care platform uses secure and encrypted communication methods to protect the privacy of our patients, ensuring that personal health information shared during virtual consultations remains confidential.

We offer one free virtual visit prior to signing up for your membership to answer any questions you may have. You will first have to fill out an eligibility form here, which will have you answer some upfront questions and also schedule a guest appointment, prior to signing up.

No, video visits are not required. We first require customers to fill out an eligibility form, which allows our licensed professionals to review your information online. If at that time, they have questions or concerns around prescribing the medication for you, they will reach out to schedule a meeting to discuss. Other than that, actual virtual visits are not required.

We have partnered with Empower Pharmacy to provide you with compounded semaglutide. They will ship your medication, in discreet packaging, from their Houston, TX location via UPS. You will receive a shipping notification email from UPS when it is on its way to you.

Please allow 5-7 business days after your prescription has been approved for your medication to arrive. You will receive shipping confirmation emails directly from UPS. If you still have concerns, please email: LIVsupport@WellNow.com or call us at 1-833-944-4434.

Please allow 5-7 business days for any additional shipments to arrive. If you still have not received them, please email: LIVsupport@WellNow.com or call us at 1-833-944-4434 so we can make it right for you.

Credit card charges vary according to dosage and your payment method (monthly vs 3-month upfront). You can review your charges in your profile for more information and if things still do not look right, please contact us at LIVsupport@WellNow.com or 1-833-944-4434.

A: Please schedule an appointment with one of our healthcare providers to address any medical concerns. You can do that by clicking here. If after that time, you find you want to stop, please email: LIVsupport@WellNow.com or call 1-833-944-4434.

Please click here, which will take you to your profile. Under payment, you can review your current credit card information or add a new one.